Get in touch
Questions? Real people answer.
Whether you need help choosing a book, have a question about an order or want to use LangoLearn in your classroom, our team in Breda is happy to help.
Our team in Breda
Within 1 working day
That is how quickly we usually reply to emails and messages, Monday to Friday.
LAJLDR
Our authors answer questions about their own books.
[email protected]
Contact
Not sure which book to start with?
Tell us what you want to be able to do in the language and we will point you at one title. Usually within one working day.
Email[email protected]
Phone+31 76 123 45 67 · Monday to Friday, 9:00 to 17:00
OfficeWillemstraat 12, 4811 AL Breda, Netherlands
Quick help
What can we help you with?
General questions
An order, a delivery, a return or something else entirely? Send us a message and we will help you out.
Send us a messageAudio not working
Audio not playing or downloading? Tell us which book and which device you use, and we will sort it out.
Email supportSchools and teachers
Using our books in class? Ask about teacher copies and discounts for group orders.
Ask about group orders
Good to know
Questions we get every week
Which level should I start with?
If you have never studied the language, start at A1. If you can already introduce yourself and read a menu, start at A2 or B1. Every product page has a two-minute placement check that tells you which book to open first.
Do I get the audio with a printed book?
Yes. Every printed title has a code on the inside cover that unlocks the full audio library and the printable flashcards. No account or subscription needed.
Can I buy a single book instead of a bundle?
Always. Bundles are a discount, not a requirement. If you later buy the matching bundle, we deduct what you already paid for the single title.
How long does shipping take?
Two to four working days inside the EU, five to nine days for the rest of the world. Digital editions arrive in your inbox within a minute of ordering.
What if the book is not right for me?
Send it back within 30 days, read or unread, and we refund the full amount including return postage inside the EU.